Customer Service Representative - Mumbai, India - Vibgyor Management consultant

Deepika Kaur

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Deepika Kaur

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Description
Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file

Salary:
₹18, ₹40,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Ability to commute/relocate:

  • Malad City, ID 83252: Reliably commute or planning to relocate before starting work (required)

Speak with the employer

  • Health insurance

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