Field Service Representative - New Delhi, India - Airbus

Airbus
Airbus
Verified Company
New Delhi, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

MAJOR CHALLENGES OF THE POSITION

  • Provide technical advice and transfer knowhow to Engineering & Maintenance departments at
Entry In to Service of a new A/C type within a customer. This may involve matching working hours

to Flight schedule for a limited period of time (adapted to needs according to the A/C maturity).

  • Interface and communicate with all departments at Airbus and the airline taking into account the
changing organizations.

  • Assist in resolving aircraft technical problems whilst under high pressure from the airline during
aircraft on ground (AOG) situations to mitigate airline involves financial exposure. Demonstrate reactivity in front of Customer queries including timely facilitation of tech request.

Influence airlines to embody OEB (in particular RED OEB) in order to enhance fleet safety.

  • Be able to provide assistance on a wide variety of issues & queries, not only limited to technical but
for all operational matters.

  • Provide swift and pragmatic solutions to technical related matters on the aircraft in order to limit
issues becoming emotionally charged

  • Be proactive in supporting the airline technical operation, including Flight Operations, Training and
Spares.

  • Act as communication and cultural facilitator within the Airbus FS team
  • Maintain a business relationship with the airline and the home base.
  • Adapt to specific airline's needs, including cultural and climatic environments.


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.


Company:

Airbus Group India Private Limited


Employment Type:


Permanent
Experience Level:
Professional


Job Family:

Customer Eng.&Technical Support&Services

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
More jobs from Airbus
See all jobs of Airbus