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Hyderabad

    Information Technology Support Officer - Hyderabad, India - we-do-IT Group of Companies

    we-do-IT Group of Companies
    we-do-IT Group of Companies Hyderabad, India

    Found in: Talent IN 2A C2 - 1 day ago

    Default job background
    Technology / Internet
    Description

    Experience Range - 3 to 6 years

    Location - Hyderabad

    Note: Should be flexible working on rotational shifts

    Essential Job Elements:

    Primary tasks:

    • Enhance IT security of the organization
    • Handling incidents in Microsoft 365 Defender
    • Implement controls to increase organization security posture.
    • Device and application management through Microsoft Intune.
    • Managing SonicWall NSA 4700 firewall

    BAU tasks

    • Installing, configuring and maintaining hardware, software and networks.
    • Providing IT assistance to staff
    • Troubleshoot and resolve hardware, software, printer and connection issues within a timely manner.
    • Maintain the IT Asset Management System ensuring that all assets are recorded and updated/removed
    • Creating and managing user accounts and roles in Microsoft 365 admin center

    Other tasks:

    • Maintain and expand IT knowledge
    • Attain relevant Microsoft certifications
    • VMware administration
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