E-commerce Buyer - New Delhi, India - CARDONIND Services Pvt Ltd

Description

Skills
E-commerce knowledge

Marketplace purchase

Sourcing

Communication skills

Computer Skills

Fluent ENGLISH writing and speaking

Fluent FRENCH writing and speaking - C1 Level


Job Summary
E-commerce buyers are responsible
for purchases online of goods for which we receive orders.

Using their knowledge of marketplaces, these professionals look for the best product at the right price, are efficient in net research and are meticulous.

The goal being to keeping customers satisfied and retain business.

Agents are required with an intimate knowledge of how the products or services are being sold, have great communication skills and sourcing experience.

Great knowledge of marketplaces and sellers on those marketplace is a must,


Responsibilities and Duties

• Make purchase of goods after order reception: Research, find and select the right marketplaces to buy products as per order details receive
• Always look for the most cost effective solution to buy (price, leadtime )
• Manage and track orders and returned products
• Manage communication channels to follow up our suppliers queries regarding listed products by collaborating closely with various internal departments
• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualifications and Skills

• Graduate from any stream.
• Excellent interpersonal, planning and organizational skills to work on a crossfunctional role
• Sound knowledge of E-Commerce and marketplaces
• Prior work experience in an E-Commerce company is advantageous
• MS Office
• Customer Focus and Being Attentive
• Good reasoning and analytical skills
• Ability to comprehend the customer requirement well

Benefits

• Work from home possible.
• Willing to work in Rotational shifts

• Fixed

• Sunday Off.
• Health insurance
• Paid leaves / Leave encashment

Job Types:
Full-time


Experience:

- total work: 1 year (preferred)


Education:

• Higher Secondary(12th Pass) (preferred)

Job Types:
Full-time
, Permanent


Salary:
₹25, ₹37,000.00 per month


Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Experience:

• Ecommerce: 1 year (preferred)
• Procurement &

Purchasing Occupations: 1 year (preferred)
- total work: 1 year (preferred)


Language:

• French (required)