Operations Executive - Tiruchchirappalli, India - MAJESTIC EXPRESS AND LOGISTIC SERVICES INDIA PVT LTD

Description

Majestic Courier is seeking a dynamic and experienced individual to join our team as a Courier and Logistic Company Operations Executive.

As a crucial member of our operations department, you will play a pivotal role in ensuring the smooth and efficient functioning of our logistics operations.

If you thrive in a fast-paced environment, possess excellent organizational and communication skills, and have a passion for logistics, we want to hear from you.

Responsibilities:

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Route Planning and Optimization: Develop and implement efficient delivery routes to ensure timely and cost-effective delivery of goods.
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Dispatch Management: Coordinate with dispatchers to assign delivery tasks to couriers and monitor their progress throughout the day.
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Resource Allocation: Optimize the allocation of resources including vehicles, drivers, and equipment to meet delivery schedules and customer demands.
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Inventory Management: Oversee inventory levels and manage stock movement to prevent shortages and minimize excess inventory.
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Customer Service: Address customer inquiries and concerns promptly, ensuring a high level of customer satisfaction.
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Quality Control: Monitor the quality of deliveries and implement measures to improve service quality and efficiency.
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Performance Tracking: Analyze key performance indicators (KPIs) such as on-time delivery rates, delivery accuracy, and fuel consumption, and implement strategies to improve performance.
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Compliance: Ensure compliance with company policies, as well as local, state, and federal regulations governing transportation and logistics operations.
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Team Leadership: Provide leadership and guidance to the operations team, fostering a culture of accountability, teamwork, and continuous improvement.
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Technology Integration: Utilize logistics management software and tools to streamline operations and enhance efficiency.
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Risk Management: Identify potential risks and develop contingency plans to mitigate disruptions to operations.
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Vendor Management: Collaborate with vendors and third-party service providers to ensure seamless integration of services and optimize costs.
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Continuous Improvement: Proactively identify opportunities for process improvement and implement best practices to enhance operational efficiency and effectiveness.


Requirements:

• 2+ years of experience needed.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience in logistics operations management, preferably in the courier and logistics industry.
• Strong leadership skills with the ability to motivate and inspire teams.
• Excellent problemsolving abilities and attention to detail.
• Proficiency in logistics management software and tools.
• Solid understanding of transportation regulations and compliance requirements.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fastpaced environment and adapt to changing priorities.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Flexibility to work evenings, weekends, and holidays as needed.

Job Types:
Full-time, Permanent


Salary:
₹12, ₹30,000.00 per month


Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Work Location:
In person