Customer Service Representative - Bengaluru, Karnataka, India - JoulestoWatts Business Solutions Pvt Ltd
Description
Freshers Graduation recquired.Experience Under graduation is fine.
Good communication skills.
- Job description: International Voice Process
Responsibilities:
Responsibilities:
- Schedule/reschedule first day of work for the employees and sharing necessary information.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
- Experience
- Fresher to 3 Years experience in Customer support (BPO)
- Fresher
3,00,000 Per Annum Monthly
-25000 CTC:
- Experience Package
4,80,000 Per Annum Monthly
40,000 CTC:
-
Transport : Two way cab facility (Pick up & Drop) Will be provided in free of cost
Salary:
₹25, ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
More jobs from JoulestoWatts Business Solutions Pvt Ltd
-
Insurance Sales Agent
Bengaluru, India - 1 week ago
-
Nnmi Mirofocus
Bengaluru, India - 1 week ago
-
International Voice Process
Thane, India - 3 days ago
-
Us Healthcare Recruiter
Hyderabad, Telangana, India - 3 days ago
-
Us Health Care
Hyderabad, India - 2 days ago
-
Customer Service Representative
Mahadevapura, Bengaluru, Karnataka, India - 2 weeks ago