E-commerce Executive - Chennai, India - Maruthi Plastics & Packaging Chennai Pvt Ltd.
Description
Coordinate order processing, delivery and returns of customer orders.- Coordinate with other teams on the execution of brand, marketing and ecommerce activities.
- Ensure the fulfilment of customers' orders via store pick of delivery service.
- Execute activities driven by data analytics.
- Identify strategic business partnerships.
- Implement new business collaboration plans.
- Implement preventive and corrective measures of disaster recovery plan.
- Implement the customer loyalty programmes.
- Implement the ecommerce activities.
- Maintain business partnerships.
- Manage a diverse service environment.
- Manage the operations for good service.
- Manage the service quality and customer satisfaction.
- Monitor and maintain proper functionality of the website.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Operate and maintain existing IT networks based on the standard operation procedures.
- Prepare insights report on the datamining outcome.
- Promote good service performance.
- Provide specialised knowledge and insights to the development of technology strategy.
- Track and report the business outcome of datadriven insights.
Salary:
From ₹21,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Thiruvallur ,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Experience:
- Ecommerce: 1 year (preferred)
Speak with the employer
- 91-XXXXXXXXXX
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