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    Product Consultant - Kolkata, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Kolkata, India

    1 week ago

    Default job background
    OTHER
    Description

    Lead Product Consultant

    Qualification:

    Science / Engineering graduate

    Responsibility:

    Pre Sales:

    • Participate in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure technical feasibility.
    • Create solutions based on the customer needs and review estimates to prepare for RFIs and RFPs.
    • Seek opportunities in mining the relationship to provide lasting value to the customer and share the same with the account team.

    Product Consulting:

    • Work with the client technical team, understand the eco system.
    • Analyze customer requirements, challenges from an IT and business process perspective by interacting with the customer architects / SMEs and reviewing documentation.
    • Provide recommendations (eg product implementation, platform identification, architecture suitability, gap analysis, customization/bolt on development and integration, product maintenance) to address the same.
    • Create the solution architecture.
    • Present the benefits of the solution.
    • Lead Proof of Concept for the business problem.
    • Provide inputs on technical robustness and scalability of the product to the LPC.

    Project Management:

    • Interact with customers to identify customer expectations and ensure all customer issues are resolved appropriately.
    • Prepare estimation guidelines.
    • Review estimates and impact analysis, etcas prepared by the Senior Product Specialist.
    • Understand the complexity of the projects, identify and involve the right mix of resources.
    • Identify the tracks / modules and allocate the same to Senior Product Specialists.
    • Identify the various stakeholders.
    • Identify the dependencies and manage the same.
    • Oversee offshoreonsite coordination to ensure transition of information (handshake) and query resolution related to project execution and report updates.
    • Prepare and track project plan.
    • Perform key project management activities like planning, work allocation and tracking, endtoenddelivery, daytoday interaction with onsite, status reporting, performance reporting, quality assurance activities, etc.
    • Maintain documentation (eg defect prevention checklist, metrics etc).
    • Collate status report and present the same to the customer.
    • Work with the various track leads to ensure delivery.
    • discuss and resolve feasibility issues with the customer.
    • Coordinate with the SQAG (quality team) to meet project/process compliance.
    • Review outofscope requirements with respect to development and client as brought up through internal project review sessions.
    • Review all change requests to ensure that processes are adhered to.
    • Identify the impact of the same.
    • Share and negotiate with the customer on effort, timelines and cost.
    • Review billing data and raise invoices.

    Design and Implementation:

    • Provide guidance to the team from a product perspective and suggest solutions.
    • Participate and provide inputs in design and architecture reviews.
    • Identify issues & drive them to closure.
    • Handle delivery with minimum escalations.
    • Review all deliverables as per the delivery checklist.
    • Conduct demos for customers as and when required.

    Innovation:

    • Identify best practices, share and ensure adoption of best practices (eg architectural artifacts, interface, tools etc) by the team.
    • Collate, centralize & institutionalize all solution enablers developed by individual projects.

    Capability Building:

    • Prepare summary & detailed case study for the project.

    Knowledge Management:

    • Follow up with team members to ensure updation of all relevant documents in Knowledge Management post completion of each project/module.

    People Management:

    • Analyze team's capabilities (SWOT) and allocate work efficiently.
    • Resolve conflicts within team members.
    • Support team building activities, Provide administrative support.
    • Provide inputs on goal setting and performance appraisals of team.
    • Identify skill gaps and training needs required.
    • Provide input into the learning and career plans for team members.
    • Identify training needs of team members and provide coaching support to them.
    • Mentor team.
    • Nominate team for awards.
    • Conduct training through academy and induction of new team members.

    Must Have Skills

    • Guidewire
    • Guidewire - PolicyCenter
    • Guidewire - ClaimCenter

    Good To Have Skills

    • Gosu
    • Web Services
    • J2EE
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