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    Cloud Support Engineer - Mumbai/Navi Mumbai/Pune/Maharashtra/Nasik/Nagpur/Aurangabad, India - Aricent

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    permanent Technology / Internet
    Description

    Profile :
    Cloud Support Engineer (E0)


    Job Description :

    Roles & Responsibilities :

    • Should have handson experience with Linux and Windows OS setup.
    • Should be familiar with monitoring tools Cloud watch and other cloud tools etc.
    • Familiarity with other AWS services such as Account creation, VPC, Cloud Front, IAM, ALB, EC2, RDS, Route 53, Auto scaling, Lambda, etc.
    • Should be ready to work in rotation on a 24 7 schedule, and be available on call at other times due to the critical nature of the role.
    • Should be versatile in problemsolving and resolving complex issues ranging from OS and application faults to creatively improving solution design.
    • Level one and two Knowledge of operating systems Linux and Windows.
    • Good communication skills.
    • Should have good handson experience in Cloud Cost Optimization, Security Audits and reporting
    • Must feel comfortable working in a fastpaced, dynamic, and flexible environment;
    • Participation in an oncall rotation and operating effectively in a global 24 7 environment.
    • Drives initiation and implementation of server virtualization (i.e. VMware, Netapp)
    • Drives vendor interface for system support issues and escalation
    • Establish departmental goals and objectives for programs, projects on a regular basis
    • Relationship Management within Server Management Function.

    Technical Skills:

    • Cloud Knowledge Amazon AWS, Google Cloud Platform, or Microsoft Azure;
    • Requires the ability to multitask and work well under pressure;
    • Scripting knowledge will be an added advantage like Shell, Python
    • Strong and Linux/Unix administration
    • Requires excellent communication skills, both verbal and written;
    • Ability to learn new technologies quickly with some support and guidance;
    • Monitor site reliability and performance;
    • Monitor and analyze system logs and RCA;
    • Ability to think outside of the box to generate creative solutions to problems;

    Knowledge, Skills and Abilities :

    • Negotiating
    • Facilitation, Strong leadership skills
    • Mainframe
    • Network
    • Telecom
    • VCARs
    • Capacity Planning
    )


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