Trainer - Chennai, Tamil Nadu, India - Movate

Movate

Verified Company

Chennai, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Designation:
Specialist

Work Location:
Chennai

Experience: 5-7 years

Education Qualification:
Any Graduation Degree

No of openings: 5+ Openings

Summary:

We're looking for a Trainer who is passionate about teaching others and helping them to succeed.
If you have a strong desire to help others learn and grow, then we want to hear from you

Trainer Duties:

Provide training and instruction to customer service representatives to ensure successful performance of job duties
Develop online and in-person course curriculum for all job functions.
Provide feedback to managers on the performance of staff members.
Train new employees or retrain experienced staff members.
Maintain a training program schedule and calendar.
Provide training to new and additional locations as needed.
Obtain or participate in continuing education to enhance technical knowledge
Develop and implement new training programs as needed.

Responsibilities:

Provide accurate and timely training and support to new staff to ensure successful implementation of key call center processes and policies
Coordinate with senior-level call center members to ensure proper usage of consumables and schedule staffing according to call volume
Update and maintain material inventory
Perform other duties as required by supervisor

Required Skills & Desired Skills

Any Degree (Graduation mandatory)
1+ years' call centre training experience
Ability to train all levels of customer service representative.
Strong interpersonal, communication, and presentation skills.
Ability to train with presentations, videos, and hands-on exercise
Submit the form below to apply

Name(required)
Phone(required)
Are you willing to work from the Chennai location?(required)
Yes
No
Are you willing to work from the office?(required)
Yes
No
Are you comfortable working night shifts (US hours)?(required)
Yes
No
Do you have exp as Trainer working in a call centre environment/ BPO?(required)
Yes
No
How many years of experience do you have working in BPO as Trainer?(required)
24 Months
more than 48+ Months
Do you have prior Technical support industry experience?(required)
Yes
No
Notice Period(required)
Immediate
0-15 days
30 days
Are you a Graduate?(required)
Yes
No

Current Location:
(required)

Are you willing to relocate if you are not located in Chennai?(required)
Yes
No
Attach Resume(required)

Accepted file types:
pdf, docx, doc, Max

file size:
10 MB.