Deskside Technician 1 - Pune, India - Stefanini, Inc

Stefanini, Inc

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Who we are

What will you do?

Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose enduser system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose enduser system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What do you need to succeed?

3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

What you"ll get

Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.

Why we"re different

Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making.

Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities:
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Job description

Role Name :
IT Asset Coordinator

Roles and responsibilities:

Assisting in the preparation and updating Assets.
Experience in asset allocation and DE allocation process.
Assist in the preparation of various periodic reports including strategic plans, asset management reports.
Provide decision-making support to the management team regarding ongoing performance of the Assets.
Accountable for client requests and insure timely responses.
Assists the team during the acquisition and disposition of assets by serving to all parties involved in the process to coordinate smooth flow of files and information
Prepare Monthly weekly reports.
Should be strong in Excel are MIS report preparation.

Skill Set:

1 to 2 years of hands on experience in IT infra
Hands on in allocation and de-allocation of IT assets
Experience in IMAC, IT asset Management tool
Knowledge in IT asset code creation.
Very familiar in IT Asset dispatching, Tracking, and IT Asset inventory management
Good in vendor coordination
Good in MIS and Reporting