Customer Care Executive - Gurgaon, India - dazzlelect
Description
PRIMARY DUTIES AND RESPONSIBILITIES:
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Follow procedures methodically to accurately respond to customers on Call
:
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Provide quotes and information to customers related to their product
:
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Provide information including Delivery time and other queries related to product
:
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Fulfill invoice requests on purchased products.
Educational Qualification:
Intermediate/Graduates
ELIGIBILITY:
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0 to 1 Year (BPO Ecommerce client):
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Should have a minimum 6 months experience in BPO
Freshers also considered:
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Should be proficient in spoken and written English & Hindi:
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All agents to be cross skilled to manage all channel interactions
Salary:
₹17, ₹19,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
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