State Help Desk Executive - Bihar, India - Nangia & Co.

Nangia & Co.
Nangia & Co.
Verified Company
Bihar, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
State help desk executive

Required Resources-20

Location:
Manipur, Mizoram, Tripura, Telangana, Uttar Pradesh, Bihar, Jharkhand, Nagaland,Arunachal Pradesh, West Bengal, Sikkim, Jammu, Kashmir, Himachal Pradesh, Ladakh, Gujarat, Daman and Diu


Qualification:

  • Graduate in any stream with minimum 5 years of experience in call center related work, customer care related work, conducting workshops and trainings. Should be fluent in respective States vernacular language along with English.
  • Will handle L0 complaints/ technical issues/ FAQ/ Queries etc. of State Buyers/Sellers.
  • Raise ticket on GeM help desk on behalf of buyer/seller and follow up with GeM central team for satisfactory resolution.
  • Will follow up for tickets already raised by Buyers/Sellers with GeM central team for loop closure and satisfactory resolution.
  • Resource will be posted in respective States. (Space for sitting will be provided by GeM in consultation with respective State Government).

Job Type:
Contractual / Temporary


Salary:
₹8, ₹29,939.07 per month


Day range:

  • Monday to Friday

Shift:

  • Day shift

Ability to commute/relocate:

  • Bihar,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Experience:

- total work: 1 year (preferred)


Work Location:
In person
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