People Services Advisor - Pune, India - AkzoNobel

AkzoNobel

Verified Company

Pune, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Date:
Feb 1, 2023

Location:
Pune, IN

Company:
AkzoNobel

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years.

As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products.

Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe.

We're active in more than 150 countries and have set our sights on becoming the global industry leader.

It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Resolve first Line HR requests in line with turn-around time SLA's, standards and policies.

Transfer specialist cases to PS Second line specialist as appropriate and communicate effectively with managers, employees and on Site HR.

Managing & monitoring the HR-cases & backlog - 70% of time

This activity is all about managing the HR-cases:

Take on first-line questions and cases and register and control client cases in the administrative system.
Provide customers with information or advice in case of firstline questions and cases and/or refer complex questions or questions that require followup to second line specialist.
To maintain employees files, scan and attach relevant documents to employees files, if necessary
Identify returning questions and/or opportunities for improvement on work processes, techniques and systems and make a suggestion for improvement to the team leader.

**Manage Other HR Operations Process:

30% of Time** Manage Onboarding/Offboarding process
Manage Retirals process
Participate in various HR Projects and execute assigned project activities

Knowledge, Qualifications & Experiences

Education & Major: _Management Major and related, with college degree or above._
Language skill & certificate: _Fluently verbal English, and good business English writing. Standard mandarin degree is preferred_
Related working experience: _35 years relevant HR working experience_
Computer skill & certificate: _Good knowledge of Microsoft Office Application and HR related technology, including payroll system, employees master data system and others._

Skills & Compentencies

Broad knowledge of all working and system processes within the HR services organization;
Familiar with national & local labour related laws, as well as company HR policies
Strong data sense and focus on details
Excellent process management skill, and good followup skill;
Good analytical and problem solving skill;
Good listening and communication skill;
Customer manic with good service attitude;
Good team player and discipline;
Pursuit for executional excellence;

Special features
Reasonable gender and personality proportion in the team should be considered in the staffing

To access our Transparency in Coverage health plan data, click here.

Requisition ID: 28486