Customer Support Associate - Indore, India - Triedge Solution
Description
Position
:
Customer Support Associate
Salary: 12, ,000 Monthly
Location:
Indore
Job Description:
Resposiblities
- Answering the phones and explaining the product and services offered by the company.
- Resolving queries and issues related to the services to the parents.
- Advises present or prospective students & Parents by answering incoming calls; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences students to take admission or retain in the institute by following a prepared script to give institution reference information.
- Maintain a database by entering, verifying, and backing up data.
Requirements:
- Good Communication skill with good command over English and Hindi.
- Should be able to work with a team.
- Good in telemarketing and should be customer oriented.
- Proficiency in Microsoft Office (Word, Excel, and Power Point) & Telephone skills.
Job Type:
Fresher
Salary:
₹12, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
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