International Bpo - Malad, Mumbai, Maharashtra, India - Vibrantzz Management Services

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Greetings from Vibrantzz Management Services.


We are currently seeking individuals for an exciting opportunity in International BPO Customer Service in the vibrant city of MUMBAI.



Location:

  • Mumbai - Specific locations include:

  • Malad
  • Chandivali
  • Powai
  • Thane
  • Airoli

We have openings for various shifts like US, UK, and AUS to cater to different time zones.



Shift Timings:

  • US: 05:30 PM to 10:30 AM (any 9 hours)

UK: 11:30 AM to 03:00 AM (any 9 hours)

AUS: 03:00 PM to 03:00 AM (any 9 hours)



Minimum Qualifications:

  • HSC and Graduates

We welcome applications from HSC Freshers and individuals with over 6 months of experience in the Customer Service sector.


Similarly, Graduate Freshers and those with over 6 months of experience in the Customer Service domain are encouraged to apply.


Experience in voice processes will be an added advantage for candidates.



Salary Structure:

  • Fresher: 14k to 16k In-hand + Incentives

6 to 18 months experience: 18k to 35k In-hand + Incentives based on experience


22 to 30 months of experience: 30k to 35k In-hand + Incentives



Work Schedule:

  • 5 days a week

2 rotational week-offs


The key responsibilities include handling customer inquiries, providing product/service information, resolving complaints, and maintaining detailed customer interaction records.



How to Apply:

If you are interested, kindly get in touch with us for further details.


Regards,



Shawn Pinto

Vibrantzz Management Services



Job Types:

Full-time, Permanent, Fresher



Salary Range:

₹10,000 to ₹33,758.53 per month



Shift Details:

  • Evening Shift
  • Night Shift
  • Rotational Shift
  • UK Shift
  • US Shift

Experience:

Minimum 1 year of total work experience is preferred.



Language Skills:
  • Proficiency in English is preferred

Location Accessibility:
  • Must be able to access Malad, Mumbai, Maharashtra


Relocation:
  • Must be willing to relocate to Malad, Mumbai, Maharashtra if required

Work Environment:
In-person

Connect with the employer:

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