Customer Support Intern - Agra, Uttar Pradesh, India - Agrawal Group of Publications
Description
**Roles and Responsibilities:- *
- Resolve queries of Teachers to validate their data as part of our Specimen programme.
- Possessing excellent product knowledge to enhance customer support.
- Provide accurate, valid and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Job Type:
Internship
Contract length: 06 months
Pay:
₹5, ₹7,000.00 per month
Ability to commute/relocate:
- Agra,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- Hindi (preferred)
- English (required)
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