Associate Modern Sales Support India - Gurgaon, India - SoftwareONE
Description
The Associate's role is to provide assistance in contract execution functions across Microsoft Volume licensing, Microsoft Cloud, Partner Business (Hosting and Indirect Cloud) and SoftwareONE offerings.
In order to onboard new/existing customers with Microsoft, GSDC Agreement Setup & Execution Team prepares contracts which need to be sent to the customer directly.
The Associate will work in a team which is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy and speed of processing.
Roles and Responsibilities:
- The Microsoft Associate will provide support to our sales teams in the global subsidiaries. The Microsoft Associate will be responsible to analyze the current licenses framework of the client and would draft the accurate reconciliation report for True Up for the sales team for the annual evaluation discussion with the end customer.
- Understanding the business of Microsoft licensing & support the Global Subsidiaries with the required knowledge
- Understanding the pricing model of Microsoft Perpetual and Subscription model
- Ensuring profitability while striving to improve the customer's licensing experience
- Bridge the gap between Sales team and Client on licensing front (if needed)
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