Customer Care Executive - Mumbai, India - Life Force Homeopathy Pvt Ltd

Life Force Homeopathy Pvt Ltd

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

This role would be responsible to serves customers by providing service information, resolving service problems.

Job Description :
Outbound calling

Generates Sales Lead
Provide accurate, valid & complete information by using the right method/ tools
Meet personal/ customer service team sales targets & call handling quotas
Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
Keep Records of customer interactions
Follow communication procedures, guidelines & policies
Take the extra mile to engage customers

Skills:

Excellent communication & presentation skills
Ability to multitask, priorities, and manage time effectively
Track Record of overachieving quota
Strong phone contact handling skills & active listening
Familiarity with CRM systems & practices
Customer Orientation & ability to adapt/ respond to different types characters

Job Location:
Ghatkopar - Chembur Head Office

Qualification:
Any Graduate

Languages :
English, Hindi,(South regional language will beadded benefit)

Experience :
Proven customer support experience or experience as a client service representative

Gender:
Open

HOMOEOPATHY INDIA PRIVATE LIMITED
Life Force is a world leader in homeopathic practice, run globally by Life Force Molecules Pvt. Ltd and Homeopathy India Pvt. Ltd. (HIPL) in India, under the direct care of Dr. Rajesh Shah, M.D. Life Force is amongst Asia's largest homeopathic clinics, currently treating patients from over 180+ countries (an established world record). Life Force is world's first ISO 9001:2008 certified homeopathic clinic with an attached research wing.

We have been practicing ISO modalities since 2002, which has made our system much more quality conscious than most others in the world, in the homeopathic practice category.

There may be several ISO certified clinics but Life Force is one, which has an ISO certification for clinic with a research wing, which is unique.

Job Types:
Full-time, Regular / Permanent

Salary:
₹15, ₹25,000.00 per month

Benefits: