Customer Service - Mumbai, India - Pluckk

Pluckk
Pluckk
Verified Company
Mumbai, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
*Must be able to communicate with customers effectively.

*Must be flexible with working shifts.

  • Must be a multitasker.
*Providing feedback on the efficiency of the customer service process.

*Ensure customer satisfaction and provide professional customer support.

*Knowing our products inside and out so that you can answer questions.

*Keeping records of customer interactions, transactions, comments, and complaints.


Requirements:


  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Salary:
₹10, ₹33,700.70 per month


Schedule:

  • Day shift
  • Evening shift
  • Flexible shift
  • Monday to Friday
  • Morning shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

More jobs from Pluckk