Customer Service - Bengaluru, India - Career Choice Solution
Description
Product delivery confirmation as & when required, demo, installation, Happy calling.- Handling after sales service calls from customers.
- Making outbound calls & attending queries of walkin customers.
- Noting queries for any products & forwarding complaints to respective brands.
- Follow up and coordination with customers / service centres for closure.
- Forwarding store defective complaints on weekly / monthly basis to HO.
- Attending customer queries through calls as well as in person & providing them a solution.
- Working at branch level & maintaining a strong coordination with Head office.
Salary:
₹21, ₹29,773.28 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
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