Shipping & Delivery Support Associate - Hyderabad - Amazon

Amazon

Verified Company

Hyderabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role:
Shipping and Delivery Support Associate
Job Type:Seasonal

-
Location:Hyderabad

Our mission at Amazon is to be Earth's most customercentric company, and our awardwinning Shipping and Delivery Support (SDS) team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. We won't ask you to read from a script or learn dialogue by heart. Instead we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every conversation to provide the exceptional support experience our customers love.
What will you do as an SDS Associate?What are your hours?**This role requires working variable hours to match when customers need us most.

You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs.

In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday.

You may be required to work national holidays.

You will
What qualifications do we need from you? Minimum age: 18 years old

Have the right to work in India
Strong communication skills in English (both written and oral fluency)
Experience working with a computer
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

What strengths will you bring?

Hardworking, articulate, and detailoriented
Friendly and customerfocused in every situation
Ability to learn quickly and embrace change
Comfortable multitasking in a highenergy environment.

What will you get in return?

One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service.

You'll receive training and be provided with a complete equipment package when you join.

Additionally, we offer a number of benefits, including:

Medical insurance
Pension plan
Internet allowance
Lifestyle benefits and retail discounts through our Amazon Extras program
Expert training and ongoing opportunities to learn more and develop your skills
If successful, we will contact you about next steps
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build._

What qualifications do we need from you?

Minimum age: 18 years old
Have the right to work in India
Strong communication skills in English (both written and oral fluency)
Experience working with a computer
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)