Customer Service Executive - Karapakkam, Chennai, Tamil Nadu, India - Hire Lab Consultants Private Limited

Hire Lab Consultants Private Limited
Hire Lab Consultants Private Limited
Verified Company
Karapakkam, Chennai, Tamil Nadu, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies.

Job Types:
Full-time, Permanent, Fresher


Salary:
₹15, ₹30,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (required)

Work Location:
In person


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