System Administrator Internship - Mohali, India - ITechServ

ITechServ

Verified Company

Mohali, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

InternshipSHIP

Description

Role Summary:
Client interfacing and client handling for all tickets and projects for US Cloud, In-house data centers. Have an opportunity to learn and perform all level 1, 2 & 3 work. Great learning and growth. Virtualization, Cloud, AWS technologies. Hyper V and Vmware extensively used. Live production issues. Capability to perform on the edge. Passion to resolve issues.

Responsibilities:

Dealing and handling, various system and server related issues physically and remotely.
Performing Ticket based operations for our international clients.
Providing the assistance over remote as a technical expert to international clients.
Working as a Kaseya expert and provide solution to any issue occurred while maintaining the server and workstations through Kaseya.
Communicating with the client and providing them the required information as a technical expert.
Protecting data, software and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software and other network and system problems.
Replacing faulty network hardware component when required.
Operating the master consoles to monitor the performance of network and computer systems.
Designing, configuring and testing networking software, computer hardware and operating system software.
Training or certification in CCNA, CCNP or MCSA (any one) Mandatory.