Customer Success Executive - Andheri, Mumbai, Maharashtra, India - Groww

Groww
Groww
Verified Company
Andheri, Mumbai, Maharashtra, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities-:


  • Provide technical support and adhoc training to customers who use the company's product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Qualifications:


  • Good knowledge on Mutual funds, Stocks, and other financial products
  • Must be fluent in English and Hindi

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
Up to ₹240,000.00 per year


Benefits:


  • Health insurance

Schedule:

  • Day shift

Education:


  • Bachelor's (required)

Language:


  • Hindi (required)
  • English (required)
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