- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team's performance rating.
- Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
- Adherence to Organizational policies and processes (including Cognizant's security policies LP timelines etc).
- Participate in recruitment drives.
- VmWare NSX
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Associate - F&b
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Associate - Housekeeping
1 week ago
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Associate - Housekeeping
1 day ago
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Associate House Keeping
5 days ago
Sodexo India On-site Services Bengaluru, IndiaHouse Keeping · **EXPERIENCE**: · years · **LOCATION**: · - Dr. Vishnuvardhana Road Post, RNS Farms Rd, Channasandra, RR Nagar, Bengaluru, Karnataka 560098 · BENGALURU KARNATAKA 121001 · **CONTACT**: · - M Mahesh ...
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Associate - Housekeeping
1 week ago
Sodexo India On-site Services Bengaluru, Indiahk · **EXPERIENCE**: · years · **LOCATION**: · - JAIN INTERNATIONAL RESIDENTAL SCHOOL, #45, Mile Stone Road, Opp Yeduvanahalli Gate, Jakkasandra Post, Kanakapura Taluk, Bangalore Rural Dist · BANGALORE KARNATAKA 121001 · **CONTACT**: · - M M SHRUTI ...
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Associate - Housekeeping
1 day ago
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Associate - Pantry
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Associate - Housekeeping
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Sodexo India On-site Services Bengaluru, IndiaASSOCIATE - HOUSEKEEPING · **EXPERIENCE**: · years · **LOCATION**: · - HUL R&D - BANGALORE 64, Main Road, Whitefield, Bengaluru, Karnataka 560066 · BENGALURU KARNATAKA 121001 · **CONTACT**: · - Bandaru Venkata Seshu Babu ...
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Business Associate
2 weeks ago
Cognizant Technology Solutions Bangalore, India OTHERMust Have Skills · Firmware Development · CAN bus · ...
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Regulatory Associate Manager
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GSK Bengaluru, India OTHERİş Yeri: Bengaluru Luxor North Tower · Yayın tarihi: Apr · Job Purpose : · Responsible for timely delivery of regulatory activities of multiple Rx and/or Vx projects across dosage forms. · Represents CD on Regulatory Networks and Matrix Teams providing guidance to Pharma Supply ...
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Regulatory Associate Manager
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GSK Bengaluru, India OTHERNome della sede: Bengaluru Luxor North Tower · Data di apertura: Apr · Job Purpose : · Responsible for timely delivery of regulatory activities of multiple Rx and/or Vx projects across dosage forms. · Represents CD on Regulatory Networks and Matrix Teams providing guidance to P ...
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Associate - F&b
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Associate - F&b
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Associate - F&b
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Associate/associate 1
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Associate
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Associate
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Associate
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Bisani Legal Bengaluru, India**Responsibilities**: · 1. Litigation Support: Assist in preparing, drafting, and reviewing legal documents, including pleadings, motions, briefs, and contracts related to litigation matters. · 2. Corporate Law: Provide legal counsel and support to clients on corporate matters su ...
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IT Associate
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Hilton Bengaluru, IndiaWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Associate
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CSC (Corporation Service Company) Bengaluru, India**Job Title : Associate / Senior Associate** · **Function : Fund Services** · **Job Type : Permanent** · **Location : Bangalore, Mumbai & Chennai** · **Shift : EMEA / Americas** · **HYBRID** · **Position**: · Perform Cash, Position, Market value, OTE, OTC recon. Involved in resol ...
Associate - Bangalore, India - Cognizant Technology Solutions
Description
Team Lead
Qualification:
Bachelor's in Science/ Commerce/Engineering or equivalentResponsibility:
Business/Customer:
Project/Process:
Team/People:
Organization:
Must Have Skills