Floor Executive - Nagpur, India - Streamfix Business management pvt ltd.

Streamfix Business management pvt ltd.

Verified Company

Nagpur, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

#hiring#experienced#floor executive#automobile#

The floor Executive manages the technical team on the floor of the workshop. He will be responsible for workshop floor upkeep and training and management of the technical team.

**Responsibilities:
- *

Allocate job cards to various bays and monitor the work done on the vehicle.
Communicate the time required to complete the task to the service adviser.
Ensure the sourcing of all the parts, spares & consumables required to complete the work. Offer technical inputs to the technicians, wherever required.
Monitor schedule adherence and take corrective actions in case of time overruns.
Communicate any time any time and cost overruns to the service advisor &Manage the quality of work done on multiple bays, simultaneously
Engage, interact & tackle the customer who's seated at the bay and viewing his vehicle getting serviced
Ensure that the technicians are not disturbed while the bikes are being serviced
Exhibit strong technical understand of the vehicles, to the customer
Along with the Service advisor, conduct a check on the vehicles in PDI area, to ensure that all jobs mentioned in the job card have been completed as per quality guidelines.
In case of any discrepancies, vehicle to be returned to the floor for rework job. Reschedule the service scheduling chart in case of rework and communicate the same to the service advisor.
Take trials of the vehicles to understand customer concerns / complaints better or to diagnose the cause of the problem.
Lead, coach and mentor all the technicians, ensure training needs are adequately met with the works manager, GM service and the HR manager.
Conduct regular service drills with the technicians.