Customer Support Associate - Gurgaon, India - First Choice Consultant Service

First Choice Consultant Service

Verified Company

Gurgaon, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description for Tech Sales Executive

Experience:
Min 1 to 4 years of Experience in International Tech Support BPO

Salary:
Rs. 20,000 to Rs. 45,000

Role and Responsibilities:
Help customers with their technical issues and sell our Tech Support Subscription plan and products.

Selling and cross-selling brand products and services of Microsoft, HP, Dell, Avast etc.

Responsible for effectively handling customer queries and providing exceptional customer service.

Maintaining Consistent Productivity and consistently achieving assigned targets.

Ability to handle clients professionally during all interfaces.

Meet Call Quality requirements according to Call Monitoring Guidelines.

Effective presenter, negotiator, collaborator & deal closer

Creating and Monitoring Sales Pipeline & achieving the assigned Goals & Targets

Motivation for Sales, Sales Planning, Implementation & Rapport Building

Establish, develop, and maintain positive business and customer relationship

Ability to multitask during customer handling. (Type & Talk)

Pro-active and should carry a positive attitude.

Proven work experience as a sales representative

Highly motivated and target driven with a proven track record in sales

Excellent selling, communication and negotiation skills

Prioritizing, time management and organizational skills

Cash Incentives

Meal/Refreshments

Cab Provided

Note:
Work experience - Minimum 1 year of experience in International BPO - Sales/Upselling/Cross
- selling/Customer service process is Mandatory

Job location

Iffco Chowk Gurgaon

Immediate Joiner Required

No. of Openings

Shift Timings

US Shift

Salary:
₹20, ₹45,000.00 per month

Benefits:

Food provided

Health insurance

Provident Fund

Schedule:
Night shift

Supplemental pay types:
Overtime pay

Performance bonus

Ability to commute/relocate:

Gurugram, Haryana:
Reliably commute or planning to relocate before starting work (required)

Experience:

total work: 1 year (preferred)

Language:

English (preferred)

Job Types:
Full-time, Regular / Permanent

Salary:
₹20, ₹45,000.00 per month

Benefits: