Process Coordinator - Mumbai, India - Macmerise Celfie Design Pvt Ltd

Macmerise Celfie Design Pvt Ltd

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Macmerise Celfie Design Pvt. Ltd. is a company that creates and sells merchandise for various brands, celebrities, and influencers via its eCommerce stores. We are creating an ecosystem of brands, celebrities, and influencers to launch their merchandise with excellent products, awesome designs, and easy tech. We work with some well-known brands and celebrities to provide our customers with great products and fabulous designs.

Job Title:
Process Coordinator

Job Summary:

The Process Coordinator is responsible for coordinating all aspects of the e-commerce merchandise website's operation, including overseeing all teams, monitoring and scheduling employees, and ensuring that work is completed on time and to a high standard.

The Process Coordinator will be responsible for creating weekly and monthly schedules for all departments and will be accountable for ensuring that contact center employees are properly scheduled to meet the needs of the business.

Key Responsibilities:

Overseeing all teams and ensuring that work is completed on time and to a high standard.
Create weekly and monthly schedules for all departments, including the contact center, warehouse, shipping, designers team, and customer service teams.
Monitor and track the progress of all teams to ensure that work is completed on time and to a high standard.
Identify areas for improvement and work with department heads to implement changes to increase efficiency and productivity.
Collaborate with other members of the management team to develop and implement strategies to achieve business goals.
Ensure compliance with all company policies and procedures, including safety, security, and quality assurance.

Qualifications: