Sales Executive - Taliparamba, India - ABC Group
Description
Listen to customer requirements and budget & assist customer to show all products display.- Collect customer details as per KYC, Provide Privilege e Card If required.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.
- Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
- Handover sales order to delivery section and mention the date ,time and payment mode
- Ensure the proper delivery.
After Service -
Maintain Relationship With Customer. To give a feedback call regarding product and installation
-
Customer service -:
- 1. To provide quick response.
- 2. Handover to concerned dept.
- 3. Ensure they get proper solution
Service -
- Provide the Installation Instructions, return policies, guarantee policies, customer care number.
- Ensure the closed complaints with the customer whether he / she satisfied (feedback).
- Display update against available stock.
- Daily display checking and remove out of stock.
- Remove discontinued products & broken / damaged items from display.
- Ensure the neatness and cleanliness
- Ensure the price tag And product description on displayed materials
- Follow up Enquiry Customers daily & weekly
- Maintain training diary, must participate all training class
- Catalogues
- Keep Catalogues and update properly.
- Enquiry of order requirements.
- Short supply of products.
- Customer complaints.
- Maintain high customer satisfaction pre & post sales.
- Provide 100% swift service availability to meet customer needs on incase of urgency.
Job Type:
Permanent
Salary:
₹14, ₹15,000.00 per month
Shift:
- Day shift
Education:
- Bachelor's (preferred)
Experience:
- Sales: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
Speak with the employer
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