Front Office Executive - Thiruvananthapuram, Kerala, India - Pulse medicare hospital mannanthala
1 week ago
Description
Responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.- Ensure availability of treatment needed for the patient and file and retrieve patient records.
- Make appropriate and timely scheduled appointments of patients with correct doctors. Should have time management skills.
- Reaching out to patients about their appointments and doing regular followup phone calls.
- Help distressed and anxious patients and respond to emergencies.
- Screening of patient information and insurance eligibility to avoid claim rejections and denials.
- Maintaining patient records, handling billing/payment records, reviewing insurance policies, confidentiality, and maintaining financial records.
- Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting thirdparty claims.
- Knowledge on various accounting and medical record softwareis essential.
- Coordinating activities and relaying documents with other clinics, hospitals, insurance companies, and collaborators.
- Coordinate to address new information, any existing issues, and finding solutions.
- Monitoring practice expenses, business office inventory, and equipment by checking stock, anticipating needed supplies, placing and receiving orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Must be reliable in terms of flexibility and adaptation according to new situations. Need to interact with people of all departments and maintain communication.
Requirements:
- Bachelors Degree in Hospital Administration preferred.
- Experience of at least 1 yr in hospital required.
- Good communication skills English and Malayalam.
- Age 30 to 3
- Computer knowledge required.
- Typing skills required.
Job Types:
Full-time, Permanent
Salary:
₹10, ₹12,000.00 per month
Schedule:
- Day shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have computer knowledge?
Education:
- Bachelor's (preferred)
Experience:
- total work: 2 years (preferred)
Language:
- Malayalam (preferred)
- English (preferred)
Expected Start Date: 15/04/2024
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