Product Owner - Chennai, Tamil Nadu, India - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Chennai, Tamil Nadu, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job:
Operations


Primary Location:
Asia-India-Chennai


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 30/Jan/2024, 10:11:09 PM


Unposting Date:
Ongoing


The Role Responsibilities

Strategy

  • Standard Chartered Bank has embarked on an ambitious journey to revolutionize digital banking with innovative products and services that competes with other Financial Institutions and Fintech companies. Digital Channel and Data Analytics (DCDA) is responsible for our corporate client's digitization agenda covering Cash Management, Trade Finance, Securities Services, Financial Markets and other services. Clients have the option to use our services through Web, Host to Host, API, Swift and other channels.

Business

  • As the Product Owner of CADM, you will be responsible for crafting the product's vision, roadmap, well as maximizing the delivery of business value. You will work with a team of members across product, technology, service, and operations partners to deploy solutions successfully to clients. Working with talented team members across Product Management, Technology, and client service partners to develop your product all the way from a conceptual stage to the product launch. You will be required to push the boundaries by bringing new ideas that will accelerate the Banks' digital footprint.

Processes

Key Responsibilities include


As the Product Owner of CADM, you have the expertise to participate in discussion with various business stakeholders for successful product and channel deployment with focus in areas of client entitlement and on boarding.


  • Deep knowledge and ability to define and elaborate requirements on product functions, features and data restrictions.
  • Project management skills to ensure timely delivery
  • Good understanding framework required for legal, compliance, risk, operations to understand how
Provide a strategic roadmap and ensure CADM vision is successfully implemented through monthly changes


This includes:

  • Managing a Book of Work and ensuring Lining Up of Work/Prioritization is planned and aligned with stakeholder's timeline.
  • Review, initiate, implement, and streamline process relating to information controls, productivity, and regional/country enhancements including workflow and procedures.
Work with Technology team to facilitate digital platform enhancements and implementation

  • Manage product backlog and work with the tech team to digitize client and internal operational workflows for onboarding.
  • Review and sign off use case scenarios and test cases.
  • Coordinate user acceptance testing and production verification testing.
  • Perform testing as needed, support the business post go live.
  • Owning and updating release notes
  • Training to Operations on upcoming functions
  • Provide governance and control to ensure system complies with all of banks risk assessments and policies
Provide framework for data management including o Provide insights on product usage and recommend improvements on digital platform usage:

  • Working with data analysts on matrices and on platforms adoption and approving all system data requests
  • Ownership and approval of CADM data for use by any users/systems
  • Ensure not toxic access management for user
  • Work with Regional and Country Digital Teams to gather product customizations to local country flavours and to facilitate country adoption and usage of Developing documentation, coordinating, and implementing guidelines, training, and helping colleagues with the ID and access management tool.\
  • Collect and analyse data to assist in determining product direction and define changes that will bring in more clients.
  • Using advanced statistical methods to unravel deep insights from substantial amounts of client information and usage data.

People & Talent

  • You are expected to be a team player. You will engage actively with the product, implementation & client management, legal, compliance, operations, and sales teams to create awareness of the new product features and encourage a participative attitude to elicit critical business requirements and ensure overall acceptance of the new process flows and the system functionalities.

Risk Management

  • You take a proactive approach to risk management and on an ongoing basis will be identifying, assessing, monitoring, mitigating product risks related to your channel products.

Governance

  • You will work with regional and incountry teams to ensure the channel products are compliant to any relevant electronic banking and/or technology risk management guidelines issued by regulators.

Key stakeholders

  • Business Stakeholders across Cash, Financial Markets, Sales, Trading and support functions (e.g., Compliance, Legal etc). Stakeholders from Digital Channels Management and Technology. Security services business stakeholders
  • Minimum 12 years of banking experience in managing digital channels. Any experience with Fintech is pl
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