Customer Support Associate - Ahmedabad, Gujarat, India - OMSGuru Solutions Private Limited.

OMSGuru Solutions Private Limited.
OMSGuru Solutions Private Limited.
Verified Company
Ahmedabad, Gujarat, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.


Minimum Experience: 0-2 Years


Job Duties:


  • Understand OMSGuru platform and it's functioning thoroughly
  • Help onboard new clients onto our system
  • Maintain an updated knowledge of the organization's products, services, and customer service policies
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any questions they may have.
  • Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Pay:
₹15, ₹25,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
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