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    Lead - Data Breach (CIR) - Gurgaon, India - UnitedLex

    UnitedLex
    Default job background
    Legal
    Description

    Unitedlex (Erstwhile iRunway) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business.

    Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.


    Kindly go through our company website:
    Role and responsibilities
    Responsible for overall performance and management of the team assigned
    Responsible for 2-3 projects, concurrently
    People management that includes responsibility of performance evaluation, training, discipline, career pathing of all team members
    Proactive communication with client, ensuring all client requirements are met and reports are submitted on time
    Set goals for team members and communicate it to the team
    Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines

    Management Reporting:

    • Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on time
    Actively work on skill development, engagement and retention of team members
    Responsible for upskilling and training the team members
    Provide regular feedback for performance
    Take necessary action including raising concern with stakeholders in case of performance or discipline related issues within the team
    Conduct regular 1-on-1 connects with team members
    Perform QC/QA checks for team members
    Liaison with other teams/departments

    Desired candidate profile
    Any graduate/Postgraduate with following experience grid:2 years of mandatory experience in Incident Response (IR) Or Data Breach.
    4+ years of overall experience with LPO/Legal Services.
    Experience in planning and scoping the engagement, estimating the cost and time required to complete the project.
    Active involvement in forecasting the financial projections and budgeting the projects.
    Planning and setting eDiscovery process/workflow and quality control process to deliver quality work product.
    Excellent people management skills
    Passionate about driving business metrics Productivity, Quality and other key deliverables.
    Ability to priorities between multiple complex projects/timelines
    Excellent written and Verbal communication
    High level of positive attitude with good listening skills
    Good decision-making ability
    Ability to adapt to any process changes and work on different types of projects.
    Good knowledge in Excel
    Ability to priorities between multiple complex projects/timelines
    Strong attention to detail and the ability to conduct root cause analysis.
    Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred.
    Knowledge and hands-on experience in breach notification and privacy laws around data breach scenarios is desirable but not must.

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