HRO People Assistance-Process Developer and Management Trainee - Gurugram
3 weeks ago

Job summary
We are inviting applications for the role of Process Developer/Management Trainee/Assistant Manager – Data Management and Operations. This position requires an experienced leader who can manage both day-to-day operations and data-related processes.Responsibilities
- Lead a team of analysts, providing mentorship, guidance, and support to ensure high performance.
- Monitor team performance metrics, ensuring the achievement of defined service level agreements (SLAs) and key performance indicators (KPIs).
- Oversight onboarding/offboarding functions ensuring accuracy,effectiveness,and adherence to quality standards.
Job description
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