After Sales Service - Delhi, Delhi, India - Unidos Technology
Description
1. Manage a regional service operation- Creation of opportunities by positioning right product, based on those needs.
- Manage the after-sales service processes from installation and commissioning of new equipment, to handling warranty period service processes and activities.
- Handle customer objections and complaints.
- Support the regional sales team for pre-sales and to achieve new and repeat business.
- Manage Dealer Network across West/North.
- Supervise and direct all dealer activities; including direct services sales comprising of annual service contract, parts sale, etc. and conduct periodic dealer reviews for process adherence
Critical Competencies for the Job:
- Service Domain Knowledge for absorption chillers.
- Good Communication and stake holder management.
- Good in Follow Up and moving the lead towards its closure.
- Good Team Member and ability to work with cross functional team
- Willingness to Travel in respective geographies
Job Types:
Full-time, Permanent
Salary:
₹200, ₹700,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Bachelor's (preferred)
Experience:
- Aftersales service: 4 years (preferred)
Work Location:
In person
Speak with the employer
Expected Start Date: 06/05/2024
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