Guest Relation Executive - Mumbai, India - Hearing Solutions Pvt Ltd

Hearing Solutions Pvt Ltd
Hearing Solutions Pvt Ltd
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description, Role &Skill Set for Employees

(Hearing Solutions Pvt Ltd)

GUEST RELATION EXECUTIVE(GRE )

I, J.D/Role

  • To welcome & Assist Customer on their arrival in centre.
  • Take down customer's details and information. (Forms and official Templates to be filled).
  • Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
  • Attending calls
  • Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
  • Maintaining walk inn register and admin registers.
  • Preparation of database of Client contacts and updating.
  • Filling papers/bills and important documents.
  • Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
  • Co coordinating with different Departments of the companies.
  • Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
  • Housekeeping of office.
  • Supervising Office Assistant & House Keeping Staff.
  • Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
  • Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
  • Should have all the maintenance staff contact number Organized and in order.
  • Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
  • To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
  • Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

  • Must have good communication skill.
  • Friendly attitude will be helpful.
  • Good analytical skill is essential.
  • Good interpersonal skills/Soft Skills
  • Must be flexible with working time.
  • Should Speak English, Hindi, Gujarati, Marati Fluently.
  • Should be a quick learner.
  • Multi tasking ability.
  • Should possess an attitude to serve and help people.
  • Customer Service oriented (C.S experience Preferred).
  • Excellent people skills and ability to interact with a wide range of client, staff and customers.
  • Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
  • Graduation Preferred.
  • Age 19 to 30 years

Pay:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


Speak with the employer

  • 91-XXXXXXXXXX
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