Sales Trainer - Hyderabad, India - JobMate

JobMate
JobMate
Verified Company
Hyderabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Sales Coach

Roles and Responsibilities

  • Plan, implement and manage sales educational workshops for New hire and On-Floor agents
  • Design quality sales training programs
  • Identify needs, strengths and weaknesses and develop sales skills improvement plan
  • Organize and monitor every sales training
  • Use various training methods and strategies to for skill training
  • Serve as advisor to our employees by answering all of their sales related questions and concerns
  • Schedule individual and team training plans on a regular basis
  • Develop Sales Training material
  • Develop instructional material for sales trainees.
  • Develop communication skills in sales team
  • Evaluate sales performance to ensure incorporation of taught techniques
  • Report on training program effectiveness
  • Maintain updated curriculum database and training record
Education & Experience

  • Graduates
  • 3+ years of experience in contact center.
  • 2+ years of experience as a Sales trainer in contact center (Customer sales and service training experience)
  • Excellent communications & presentation skills (oral and written), as well as ability to motivate, teach and inspire staff
  • Extensive knowledge of learning principles and modern training techniques
  • Indepth knowledge of the training and sales process and best practices
  • Understanding of sales process, preferably with customer service experience
  • Customer Service Attitude.
  • Good understanding of CEC Audit & Coaching process.
  • Excellent Presentation, Feedback & Coaching skills.
  • Technical knowledge of English communication intonation, syllable, punctuation etc.
  • Conflict resolution skills.
  • Operational knowledge of MS Office: Excel, Word and PowerPoint
  • Strong analytical and decision making skills.


  • TTT Certified

  • Advantage
- salary - 5.5 LPA


Salary:
₹13, ₹38,106.15 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


Speak with the employer

  • 91-XXXXXXXXXX
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