Application Support - Bengaluru, India - Volvo Group

Volvo Group
Volvo Group
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
India


Position Description

  • Job Title: Application Support Specialist
-
Job Description:
Responsibilities:


  • Document and track all support interactions using our ticketing system.
  • Collaborate with the development team to escalate and resolve complex technical issues.
  • Conduct user training sessions and create support documentation as needed.

Key Skills- troubleshooting Skills:

  • Customer Service Orientation:
  • Ticketing Systems and Documentation:
  • Team Collaboration:
  • Adaptability and Learning Ability:
  • Time Management:
  • Training and Knowledge Sharing:
  • Security and Compliance Awareness:
  • Proactive Monitoring and Maintenance:
  • Problem Management:
  • Adherence to Processes and Standards:
  • Qualifications:
  • Bachelor's degree

About us

Who we are and what we believe in

Group Digital & IT is the hub for digital development within the Volvo Group. Imagine working with cutting-edge technology in a global team, represented in more than 30 countries. We are dedicated to leading the way for tomorrow's transport solutions, guided by a strong customer mindset and high curiosity, both as individuals and as a team. Here you will thrive in your career in an environment where your voice is heard and your ideas are important.


Auto req ID
146380BR


Organization
Group Digital & IT


State / Province
Karnataka


City/Town
Bangalore


Employment/Assignment Type
Regular


Travel Required (maximum)
No Travel Required


Functional Area
Information Technology

10-Nov-2023
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