- Oversee the development / monitoring of dashboards and alerts to detect problems related to application, infrastructure and potential security incidents on daily basis.
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications.
- Improve reliability, quality, and time-to-market of our suite of software solutions by creating sustainable systems and services through automation and uplifts.
- Lead the primary operational support and engineering for multiple large, distributed software applications.
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
- Ensure appropriate sizing of solutions, technology fit, and DR are assessed and accounted for by the Site Reliability Engineering team.
- Oversee the administration of cloud-based business-critical systems, services and applications.
- Research and make decisions on software, processes, and partners to provide enterprise class support for Inspire Brands platforms.
- Ensure that comprehensive service and support procedures are implemented and well understood, and that service level objectives are met or exceeded as applicable.
- Responsible for platform operations support related issues on a day-to-day basis, and long-term planning for maintaining technologically current, reliable, and cost-effective solutions.
- Oversee and provide leadership direction during operational incidents, ensuring necessary resourcing and availability of subject matter expertise as well as proactive, business communications.
- Ensure that requests and incidents are accurately documented, escalated, and resolved.
- Responsible for continuously generating and analyzing metrics to ensure that performance levels are satisfactory, and trends are identified and proactively addressed as necessary.
- Develop, implement, and manage governance models that enable business units to leverage technology offerings securely and effectively
- Coordinate with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations or develop plans for future operational support.
- Ensure that technical and financial evaluation of services consider all specified requirements, and that product selection is based on thorough research.
- Assist and advise in the areas of physical planning, security, backup and recovery and the logistics of contingency planning.
- Develop processes to manage allocation, reporting and containment of costs for platforms.
- Maintain systems in accordance with best practices to improve security, reliability and resilience of the systems in production.
- Recruit and retain top talent and coach and mentor team members.
- Provide employee leadership, guidance, performance feedback and reviews, and individual/career development.
- Required Minimum: BS / BA degree in IT or related field preferred; equivalent experience may be substituted in lieu of education.
- 4 - 6 years personnel management and leadership experience.
- 6+ years of technical management/administration of operational technology systems.
- Hands-on technical expertise with implementation and administration of platforms is required.
- Demonstrated understanding of how to proactively identify and address operational technology needs.
- General knowledge of identity management and information security best practices is required.
- Hands-on experience with Microsoft Azure is required. Specifically, Azure Security Center, Azure monitoring, Azure Key Vault, Azure Kubernetes Service, Azure Dedicated HSM, Blob Storage, Azure Backup, Azure Functions, Virtual Machines, Service Fabric and Container Instances.
- Able to pick up and learn new AWS/Azure technologies and create internal training documentation and pass that information on to the supporting teams.
- Experience with Database technologies (SQL, Cluster technology and creation, Always-On, migration, log shipping).
- Experience with enterprise applications (architecture, development, support, and troubleshooting).
- Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.
- Experience in handling production support incidents and connect between Developer / Operations team to perform deep dive analysis work on RCA and implementing fixes.
- Experience with monitoring solutions: e.g. New Relic, Splunk, Dynatrace.
- Hands on experience with log aggregation tools.
- Experience with Jira, Confluence, Opsgenie.
- Knowledge of CI/CD automation.
- Knowledge of ITIL concepts including Service Management and Service Delivery.
- Highly developed analytical skills and the ability to solve complex technical problems using a methodical systematic approach.
- Excellent written and verbal communication and interpersonal skills and a strong customer service orientation.
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 2 days ago
ValueLabs Hyderabad, IndiaExperienced in SRE or Site Reliability Engineer · Design, implement, and maintain automated processes for deploying, monitoring, and managing applications on Azure DevOps. · Collaborate with cross-functional teams to optimize system performance, reliability, and scalability. · D ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 1 day ago
Quiktrak, LLC Hyderabad, IndiaJob Title: Azure Site Reliability Engineer (SRE) / DevOps Engineer · Job Description: · Summary: · As an Azure Site Reliability Engineer (SRE) / DevOps Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our cloud infrastructure on the ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 12 hours ago
Wall Street Consulting Services LLC Hyderabad, IndiaRole: SRE · Exp: 6+ years · Location: Pune, Bengaluru, Chennai · JOB DESCRIPTION: · The Role: · As a Site Reliability Engineer, you will be critical in ensuring our software products' reliability, scalability, and performance. You will be responsible for designing and implementin ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 1 day ago
Coforge Hyderabad, IndiaRole: Site Reliability Engineer · Location: Hyderabad · Work Mode: WFO · Experience: 6-10 yrs · Job Description: · Deep knowledge of version control. · Sound knowledge of operating Systems (like LINUX). · Should be aware of DevOps concepts and best practices. · CI/CD implementati ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 17 hours ago
WaferWire Cloud Technologies Hyderabad, IndiaHi, · This is Sundeep from Waferwire Technologies and we are hiring Site Reliability Engineer (SRE). · Role: Site Reliability Engineer (SRE) · Location: Hyderabad Office · Experience: 5 to 8 Years · Role Description: · Responsibilities: · Implement and maintain robust DevOps prac ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 1 day ago
DATAMTX LLC Greater Hyderabad Area, IndiaThe Company · Datamtx / formerly Datamatics) established in 1993 and globally HQ'd in Atlanta has a stellar history supporting both Tier 1 and 2 ERP rollouts ranging from implementations, data cleanse, migrations, customization, hypercare and Day 1 support. We are also nationall ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
Experian Hyderabad, India Full timeJob Description · Experian is looking for a talented senior engineer to join our Site Reliability Engineering team. This team is focused on system performance, optimization, and keeping our AWS platform running reliably at scale. The ideal candidate should have an extensive back ...
-
Site Reliability Engineer
Found in: beBee S2 IN - 1 day ago
Alter Domus Hyderabad, IndiaABOUT US · We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. · With a deep understanding of what it takes to succeed in ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
Microsoft Hyderabad, India Full timeOverview · Are you interested in working for one of the most exciting products at Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud first strategy? Are you interested in a start-up like the environment, passionate about cloud computing t ...
-
Service Reliability Engineer
Found in: Talent IN 2A C2 - 13 hours ago
Banyan Cloud Hyderabad, IndiaAbout US · Honest Data technologies Pvt Ltd, is a wholly owned subsidiary of Banyan Cloud, USA, the Cyber Security Product Company, headquartered in San Jose, California, USA, owning the SaaS product "Banyan Cloud", first of its kind Cyber Security CNAP Platform that simplifies t ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
NCR Corporation Hyderabad, India Full timeAbout NCR VOYIX · NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
FedEx Hyderabad, India Full timeGeneral SummaryNeed to play a key role in maintaining the reliability and performance of the systems and services in support operations. Also act as a player to bridge the gap between development/ implementation and support operations by addressing tasks typically handled by oper ...
-
Site Reliability Engineer
Found in: beBee S2 IN - 1 day ago
Electronic Arts Hyderabad, IndiaPogo has been the leader in online casual games since 1998. Featuring a growing library of 60+ titles · spanning popular genres like Solitaire, Mahjong, Match 3, and more, Pogo exists to be the best · destination for online casual games. We strive to produce high-quality HTML5-po ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
Oriontek INC Hyderabad, India Full timeThe Role · You will be responsible for : · Gathering and evaluating user feedback. · Providing code documentation and other inputs to technical documents. · Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectur ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 2 days ago
Shining Sheroes Hyderabad, IndiaPrimary job responsibilities : · - Ability to operate and maintain various OS platforms, with a focus on debugging, automation, availability, performance, and scale. · - Diagnose and troubleshoot complex distributed systems. · - Work and collaborate across teams, such as OS, Appl ...
-
Site Reliability Engineer
Found in: Talent IN 2A C2 - 13 hours ago
IdeaHelix, Inc Hyderabad, IndiaRequirements: · Proficiency in system management scripting languages (like Python , shell), · Strong experience with Kubernetes, Docker containers and Terraform. · Understanding of Linux administration. · Experience with automation/ configuration management tools (like Ansible, S ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 1 day ago
Snaphunt Hyderabad, India Full timeThe Offer · Work within a company with a solid track record of success · Great work environment · Attractive salary & benefits · The Job · You will be responsible for : · Gathering and evaluating user feedback. · Providing code documentation and other inputs to technical docume ...
-
Database Reliability Engineer
Found in: Talent IN C2 - 1 day ago
Splunk Inc Hyderabad, IndiaJoin us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to ou ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 3 days ago
Maneva Consulting Pvt. Ltd Hyderabad, IndiaGreetingsFromManeva · JobDescription · JobTitle Site ReliabilityEngineer · LocationBangalore/Hyderabad · Experience4 10Years · JobRequirement: · 1.Incident Management: · Lead incident management efforts coordinating with crossfunctionalteams to resolve service disruptions and mi ...
-
Site Reliability Engineer
Found in: Talent IN C2 - 19 hours ago
Medtronic Hyderabad, IndiaCareers that Change Lives At Medtronic, we contribute to human welfare and wellbeing through biomedical engineering.Everyday we're involved in meaningful work to change people's lives and health for the better.Now is your chance to join a talented team of engineers focused on pr ...
Manager, Site Reliability Engineering - Hyderabad, India - Inspire Brands Hyderabad Support Center
Description
PURPOSE OF THE POSITION:
To lead the design, development, and implementation of the cloud architecture in various cloud, hybrid, and on-premise systems. This position will directly contribute to the overall implementation of enterprise cloud architecture while working closely with staff to enhance and develop new designs and strategies across all types of cloud-based applications.
As Manager, they will lead a team to collaborate with both Information Technology and Business Units to ensure open lines of communication and clear understanding of objectives within each project ensuring high availability for critical business systems. The successful candidate possesses excellent interpersonal and communication skills. Ensure that IT customer expectations are met or exceeded. As Manager, they will lead a team that provides service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback. Responsible for managing internal and external resources as well as client and vendor relationships.
RESPONSIBILITIES:
EDUCATION QUALIFICATION:
EXPERIENCE QUALIFICATION:
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES: