Analytics Associate - Hyderabad, India - WELLS FARGO BANK

WELLS FARGO BANK

Verified Company

Hyderabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Wells Fargo
Wells Fargo & Company (

NYSE:
WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website.

Department Overview
Operations Business Excellence and Support (OBX) is part of Quality Management (QM) Consumer and Small Business Banking Operations (CSBBO).

Teams perform quality reviews to monitor and evaluate calls/cases to ensure standard procedures are followed and a quality product is being delivered to customers.

We also partner with operations to help identify, research, resolve and report all discrepancies related to quality findings.

QM quality team is focused on providing feedback and quality trending to our customers as well as our business partners.

About the Role

The Reporting and Analytics team is responsible for generating various key reports including identification of need based on trend and discussion with QM stakeholders, outcome of QM activities and as per standard requirements for periodic supervision and oversight.

The team is responsible for determining trend and emerging opportunities through reporting and analytic work.
The team is a centralized analytics and reporting team supporting Centre of Excellence, Controls and Enablement. The DART team provides reporting and analysis in support of QA initiatives across CECE, as well as contributes insight to teams who have oversight responsibilities. The team uses analytics to drive insights and provide credible challenge.

Responsibilities

Design and develop operational, management and executive reports utilizing tools such as advanced Excel, SQL, and Tableau.
Consult with Quality Management Business leaders to define reporting and analytics requirements.
Own multiple production reports; be responsible for all aspects of these reports including deployment, generation, maintenance, documentation and quality.
Ensures adherence to data management/data governance regulations and policies.
Analyze data and recommend trends to assist business leaders take considered decisions
Develop working knowledge of QM process and source systems associated with data reporting and analysis
Understanding of business requirements and contributing to the strategy to meet those analytical needs
Good analytical skills including strategically analyzing data, diagnosing opportunities, and providing interventions

Essential Qualifications

A bachelor's degree or higher in Computer Science, Statistics, Engineering, Physics, Economics, Operations research, or other quantitative fields
2+ year of experience with SQL and SAS/Tableau
Role will require advanced data analysis experience
Strong analytical skills with high attention to detail and accuracy
Ability to translate analytical data into useful business information
Excellent verbal, written, and interpersonal communication skills
Ability to quickly come up to speed on and contribute to complex code based with mínimal supervision
Strong collaboration skills
Ability to multitask and prioritize between projects
Ability to work independently and as part of a team

Desired Qualifications

Expertise in exploratory text mining and machine learning
4+ years of SAS/SQL/Python experience
Handson experience working with large and complex data
Experience with Microsoft Reporting tools including Visual Studio
Proficient in research and analysis
Critical thinking and strong problemsolving skills
Ability to learn the business aspects quickly
A Master's degree or higher in Computer Science, Statistics, Engineering, Physics, Economics, Operations research, or other quantitative fields
Knowledge and understanding of SQL-MR
Experience with Data Visualization tool such as SAS VA, R

We Value Diversity
Em