Service Manager - Mumbai, Mumbai City, Navi Mumbai - Verve Financial Services

The Customer Support and Service team · Always represents the voice of the customers. · Responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. · They are saviors to all our members, who reach out to them through call, chat or ...

Roles & Responsibilities: · Manage and lead the customer service team to achieve operational excellence. · Monitor and ensure compliance with SLAs and service quality standards. · Oversee day-to-day customer support operations and resolve escalations. · Train, mentor, and motivat ...

Purpose of the Role: Service Management: Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery. · Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excelle ...

We are seeking a Private Banking - NR professional to provide comprehensive wealth management advisory services to Non-Resident Indian (NRI) clients. You will be responsible for offering a range of financial products, from mutual funds to offshore investments, while also promotin ...

We are seeking a Manager/Sr. Manager - SDWAN with over six years of experience in network operations or managed services. You will be the technical escalation point for all SD-WAN-related issues, responsible for the end-to-end assurance of SD-WAN services, and for collaborating w ...

We are seeking a Branch Relationship Manager - Liabilities to acquire new customers and increase the book size for the branch. You will be responsible for building strong relationships with new and existing clients to generate business and referrals. This role requires a professi ...

Roles & Responsibilities: · Manage day-to-day food and beverage operations within the hospital or institutional setting. · Ensure clients and guests are served according to company standards. · Supervise F&B staff and coordinate operational activities. · Maintain hygiene, safety, ...

ServiceNow Implementation experience in ITSM, PPM,HRSD ,Custom Application, Flow Designer, Workflow, · OOTB Service. · Part of the implementation team responsible for building LTIM SelviceNow IP - Platform Doctor and Prism. · Platform Doctor - is an automated tool for adherence t ...

This role is for a Relationship Manager specializing in Customer Engagement for a leading AMC. The ideal candidate will focus on upselling mutual fund products to Retail and HNI clients, generating new leads, and providing top-tier investment planning and advice. · Key Responsibi ...

Key Deliverables: · Deliver end-to-end accounting and admin services for reinsurance clients · Prepare monthly financials, management reports, and ledger reconciliations · Maintain cashbooks, process journal entries, and manage GL tasks · Ensure compliance with US GAAP and insura ...

We are seeking a versatile Voice Process Specialist to manage both inbound and outbound customer interactions. The ideal candidate will be responsible for handling a wide range of customer service inquiries, resolving issues, and conducting proactive outreach to meet business obj ...

With 38+ years of industry leadership, Galaxy Office Automation Pvt. Ltd. is a trusted technology solutions provider enabling organizations to digitally transform their businesses. Our expertise spans enterprise infrastructure, cloud, data protection, and managed services, suppor ...

We are seeking a Financial Reporting Manager to lead the accounting for the wholesale (WS) segment. You will be primarily responsible for financial reporting, preparing high-quality deliverables with analysis, and ensuring reconciliation between accounting and LMS systems. This r ...

Key Responsibilities · Drive cybersecurity sales strategy across assigned regions and industry verticals. · Identify, qualify, and convert new business opportunities across the TCS cybersecurity portfolio, including managed security services, SOC, red teaming, compliance, OT secu ...

As part of Agile Delivery Services team, this role will cater to managing the delivery of digital projects. · This role will work with business, digital leadership teams and delivery teams for managing end to end delivery of projects thru agile/hybrid project management models. · ...

Design, develop, and implement SAP PI/PO interfaces to integrate SAP and non-SAP applications. · Configure adapters, mappings, and message transformations in SAP PI/PO. · Develop and troubleshoot Integration Flows (iFlows), ESR (Enterprise Service Repository), and ID (Integration ...

We are seeking a highly skilled Full Stack Java Developer with strong expertise in backend Java development, Angular 14+, and Microservices architecture. The ideal candidate should have experience in building secure, scalable, and cloud-native applications, coupled with DevOps an ...

We are seeking a proactive Relationship Manager - Medium Enterprise to drive revenue generation and manage client relationships. The ideal candidate will be responsible for acquiring new clients, understanding their financial needs, and providing suitable banking solutions across ...

Experience in creating Projects, Jobs, Data Stores, Workflows, Data Flows, Transformations and Functions. · Extensive knowledge on Repository manager, Job server, DS Management Console in generating ETL Project and creating Batch Job. · Design and developing SAP BO Data Services ...

Key Responsibilities: · SAP & Enterprise Applications · Oversee governance and support for SAP S/4 HANA modules including HR & Payroll (OM, PA, Time, Payroll, WebDynPro), MM, SD, PM, FICO. · Manage ongoing SAP projects such as RISE with SAP migration and automation initiatives. · ...