Front Desk Receptionist-madipakkam - Chennai, India - Vasan Eye Care Hospital

Vasan Eye Care Hospital

Verified Company

Chennai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Receptionist for Eye Hospital

Contact person:
Nancy HR

As a receptionist for an eye hospital, your primary responsibility will be to provide excellent customer service and administrative support to patients, visitors, and staff.

You will be the first point of contact for individuals seeking eye care services and will play a crucial role in creating a positive and welcoming environment.

Key Responsibilities:

Greeting and Welcoming:

Provide a warm and friendly welcome to patients and visitors, ensuring they feel comfortable and valued from the moment they arrive at the hospital.

Appointment Scheduling:

Efficiently manage the appointment system, including booking, rescheduling, and canceling appointments, ensuring accuracy and adherence to the hospital's protocols.

Patient Registration:
Collect and verify patient information, including personal details, insurance coverage, and medical history, while maintaining strict confidentiality.

Front Desk Operations:
Maintain a clean and organized reception area, ensuring it is well-stocked with necessary forms, brochures, and relevant materials. Manage incoming and outgoing mail and packages.

Coordination:

Collaborate with other hospital staff, including doctors, nurses, and technicians, to ensure smooth patient flow, address any scheduling conflicts, and provide support as needed.

Multitasking:

Handle multiple tasks simultaneously, such as answering phone calls, assisting patients, scheduling follow-up appointments, and managing administrative duties efficiently.

QUALIFICATION

Degree is mandatory.
Strong communication and interpersonal skills, with the ability to maintain a professional and friendly demeanor.
Ability to handle stressful situations calmly and efficiently, maintaining composure in highpressure environments.
Strong problemsolving skills and the ability to make decisions independently when required.
Flexibility to work shifts, including evenings and weekends, as the hospital operates on extended hours.

Experience:

Opening only for the location : Ambattur, Madipakkam, Perambur, Pondicherry, Saidapet and Tondiarpet.

Job Types:
Permanent, Full-time

Salary:
₹13, ₹18,000.00 per month

Benefits:

Leave encashment
Provident Fund

Schedule:

Day shift
Morning shift

Ability to commute/relocate:

Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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