Service Now - Pune, Maharashtra, India - Zensar Technologies

Zensar Technologies
Zensar Technologies
Verified Company
Pune, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
10+ year of experience in implementing ITSM & CMDB

  • In Depth knowledge of Discovery/Service Mapping & CMDB
  • Exp in Implementing bidirectional data flows for efficient discovery scheduling and realtime updates.
  • Horizontal & Vertical discovery, Network & Cloud Discovery experience
  • Understanding of CMDB class structure, CMDB cleanup activities and troubleshooting
  • Document any issues or obstacles encountered during CI relationships, including any requests for assistance.
  • Track, document, and update the relationships and dependencies of services.
Develop clear and concise technical and process documentation to support teams and processes.

  • Monitor CMDB health and resolve conflicts between data sources.
  • Experience of integrating with Azure, Infoblox and other third party tools
Act as a supplemental resource to the ITSM team when assistance is needed on projects, including integrations or mid-servers.

  • Stay current on relevant technologies and best practices related to Configuration Management.
  • Ability to identify and report impacted CIs and prepare remediation plan.

Primary Location:
India-Maharashtra-Pune


Job Posting:
Mar 18, 2024


Experience Required (In Years):Minimum
- 10 **Maximum
- 15
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