Customer Service Representative - Mumbai, India - Sitel Group

Sitel Group

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Us
Sitel India Pvt Ltd

SITEL is;

World€s Leading BPO.
Handle 3 million contacts every day.

Employees Worldwide.

145 centers in 27 countries.
350 clients
36 languages
Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

International Voice (Technical Support)
Age: 20 years to 40 years

Minimum Qualification Intermediate (or +2 equivalent).
Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
Experience Any Under Grad or Graduate Freshers.

Communication skills:
Exceptional Spoken skills in English

Shifts:
Rotational shifts (Should be comfortable to work in all shifts)

Salary:
As per Market Standards

Experience:
Any Under Grad/Graduate Freshers can apply.

Job Profile:

International Voice (Technical Support)

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Responsibility: Provide Technical Support to International Customers
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Shift Timings: Should be flexible to work in US Rotational Shifts.
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Desired Skills: Need Excellent Communication skills in English.

Must havestrong Technical Knowledge(Hardware, Software, and networking Concepts)

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Working Days:5 days working

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Weekly Offs:2 Week Offs(Rotational and Split)
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Transport:Home Pickup and Home Drop.
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Rounds of Interview:JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic or Skype.

You can refer your friends too

Education
High school diploma or equivalent

Experience Target