Asset Coordinator-it - Chennai, Tamil Nadu, India - Snow Planners And Builders

Deepika Kaur

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Deepika Kaur

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Description

We are Hiring

Designation :
IT Asset coordinator


Qualification :
Graduate

Salary : 2.5lpa - 3lpa


Location :
Kandanchavadi, Chennai


Skills :
Excellent communication skill in English & Good knowledge in Excel

General shift & Sunday fixed off


Job description:


  • Prepare daily attendance for all site and mail to corporate office.
  • Prepare DCR (Daily Call Report) for all site and mail to corporate office.
  • Engineer shift roster has to make based on call / project requirement and engineer training.
  • Assign floor to engineers.
  • Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.
  • Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification).
  • Provide technical support to engineers.
  • Daily Repeat call reports to be prepare.
  • Daily more than one hour call report to be prepared.
  • Project planning and follow up until complete.
  • Prepare monthlyconsolidated report.
  • Prepare monthly review meeting PPT.
  • Knowledge, Skills and Abilities Required.
  • Users entry & Exit Process.
  • MS Office Knowledge (Word, Excel & PowerPoint).
  • Responsible for Service Desk Call Flow Management.
  • People management.
  • Responsible for Asset Management
  • Responsible for Service Desk Call Flow Management.
  • Must have good communication in English, Tamil & optional Hindi
  • Prepare MIS Reports.
  • New deliverables may be added based on client requirement.

Salary:
Up to ₹300,000.00 per year


Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Experience:

Asset Coordinator: 2 years (required)


Work Location:
In person

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