Asset Coordinator-it - Chennai, Tamil Nadu, India - Snow Planners And Builders
Description
We are Hiring
Designation :
IT Asset coordinator
Qualification :
Graduate
Salary : 2.5lpa - 3lpa
Location :
Kandanchavadi, Chennai
Skills :
Excellent communication skill in English & Good knowledge in Excel
General shift & Sunday fixed off
Job description:
- Prepare daily attendance for all site and mail to corporate office.
- Prepare DCR (Daily Call Report) for all site and mail to corporate office.
- Engineer shift roster has to make based on call / project requirement and engineer training.
- Assign floor to engineers.
- Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.
- Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification).
- Provide technical support to engineers.
- Daily Repeat call reports to be prepare.
- Daily more than one hour call report to be prepared.
- Project planning and follow up until complete.
- Prepare monthlyconsolidated report.
- Prepare monthly review meeting PPT.
- Knowledge, Skills and Abilities Required.
- Users entry & Exit Process.
- MS Office Knowledge (Word, Excel & PowerPoint).
- Responsible for Service Desk Call Flow Management.
- People management.
- Responsible for Asset Management
- Responsible for Service Desk Call Flow Management.
- Must have good communication in English, Tamil & optional Hindi
- Prepare MIS Reports.
- New deliverables may be added based on client requirement.
Salary:
Up to ₹300,000.00 per year
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Experience:
Asset Coordinator: 2 years (required)
Work Location:
In person
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