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    Solutions Engineer - Chennai, India - SurveySparrow

    SurveySparrow
    SurveySparrow Chennai, India

    4 days ago

    Default job background
    Technology / Internet
    Description

    Role - Solution Engineer (PreSales)

    Location - Chennai

    Job Description

    We are seeking a self-motivated Solution Engineer (PreSales) with an obsession to deliver

    WOWs to join our rapidly growing faced paced environment. As a Solution Engineer

    (Presales), you will play a fundamental role in achieving our ambitious customer acquisition

    and revenue growth objectives. You will be our subject-matter expert helping customers

    understand and evaluate the SurveySparrow platform. The Solution Engineer will be

    responsible for supporting prospects by delivering compelling solutions and articulating the

    benefits/value proposition of SurveySparrow. We are looking to hire a consultant who will act

    as a technical advisor and develop strong relationships with customers, account managers,

    and cross-functional teams proactively.

    Responsibilities:

    ● Collaborate with sales teams to qualify and understand prospect's use-case using a

    consultative approach and ensure successful closure of the sales process with your

    flair and panache

    ● Highlight SurveySparrow's value by preparing and delivering product capacities

    through presentations, product demonstrations, POCs, and responding to RFP

    documents.

    ● Work independently with prospects/customer's technical teams on implementing a

    complete solution, based on a series of business and technical reviews.

    ● Coordinate and create technical solution documents for existing and new product

    features.

    ● Liaising with Product Managers and cross-functional teams to provide customer

    feedback, feature requests to develop future strategies to refine and enhance the

    product.

    ● Transfer technical and product knowledge to new hires and peers.

    ● Stay up-to-date on relevant market trends and competitor landscapes.

    Requirement:

    ● Enthusiasm to play a techno functional and a customer facing role with a SaaS

    company.

    ● Be a storyteller, who's comfortable presenting a company and product to anyone in

    any setting.

    ● A self-learner who can pick up skills with minimum support and have a curiosity about

    learning new concepts.

    ● Flexibility in working in different shifts/regions including the night shift is mandatory.

    ● High proficiency in English with excellent written and oral skills is a must.

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