Tele Calling Executive - Ernakulam, India - Copious Consult

Copious Consult
Copious Consult
Verified Company
Ernakulam, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
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Duties and Responsibilities_
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Handles incoming and outgoing calls
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Respond to customer queries in polite, friendly and professional manner.
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Take ownership of all cases until satisfactory solution is reached.
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Required to handle and infuse angry patient and to offer viable solution.
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Required to meet agreed target on daily/weekly/monthly basis.
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Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment and other related outbound activity.
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Informed patients about new products, treatment and services.
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Sell the products and services to existing and new patients.
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Listen to objections and handle them effectively.
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Comply with all other tasks assigned by the Supervisor/Manager
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Maintain customer complaint/Suggestion log.

Job Types:
Full-time, Regular / Permanent, Fresher


Pay:
₹15, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Quarterly bonus
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Master's (preferred)

Experience:


  • Telecalling (preferred)
  • Telesales executive (preferred)
  • Total work 5 (preferred)

Language:


  • English (preferred)

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