Azure Managed Services - Coimbatore, Tamil Nadu, India - Quadrasystems

Quadrasystems

Verified Company

Coimbatore, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

In this role of Technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers.

Managed service activities include monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services.

Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.

Technical support engineer will work on all the shifts in monthly rotation basis.

Technical support engineer should have knowledge in the following:

Conceptual knowledge of Azure IaaS, PaaS deployments and administration
Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc.
Familiarity with OS Internals concepts, builtin diagnostics, Active Directory and Security (Windows and or Linux)
Understanding of Virtualization concepts and virtual system administration
Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI
Familiarity with networking concepts including TCP/IP, NAT, DNS
Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP

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