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    Server Engineer - bangalore, India - The Human Capital Exchange

    The Human Capital Exchange
    The Human Capital Exchange bangalore, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description
    Shift Timing 4.30 AM to 1.30 PM

    NOTE - Communication should be 8. 5/10, fluent in English.

    Provided remote support and assistance to an international customer/client via telephone communication.

    Company info for the candidates :

    • Shift allowance will be provided apart from salary.
    FREE pick and drop cab service will be provided by the company 25km from the office location.
    ( Cunningham Road )


    GENERAL PURPOSE :

    • Responsible for the design and implementation of IT processes.
    • Provides support to functional areas by creating and communicating solutions to complex problems and projects.
    • Focused on serverside support, implementation, troubleshooting and :
    • Manages and designs major hardware/software solutions in support of assigned infrastructure hardware and services in the organization.
    • Administers infrastructure upgrades, implementations, and integrations.
    • Provides technical administrative and configuration support for one or more of the following platforms: Windows Server, Linux, Unix, Active Directory, Terminal Services, Virtual Infrastructure, Data Protection, and other related technologies.
    • Provides technical support of Infrastructure hardware, software, and firmware, including storage systems.
    • Provides advanced problem resolution for server and clientbased software.
    • Required 24 x 7 oncall support rotation assignments.
    • Applies advanced problemsolving skills and executes solutions to complex problems independently.
    • Applies learned IT skills to work assignments.
    • Coaches and mentors IT tasks and skills to others.
    • Develops and implements IT processes.
    • Identifies opportunities and owns improvements to technologies and IT processes.
    • Leads, defines, and completes complex IT tasks independently; may lead small projects.
    • Manages and accounts for project completions.
    • Performs additional responsibilities as requested to achieve business objectives.
    • Presents work output in a clear and concise manner.
    • Performs additional responsibilities as requested to achieve business objectives.

    MINIMUM REQUIREMENTS :

    • Bachelor's degree in information technology, computer science or other relevant academic qualifications.
    • 4+ years of experience is essential.
    • Minimum of 2 years of project experience in implementing serverside projects
    • Relevant certifications on server and associated technologies
    • Excellent verbal and written English communication skills as this role interacts with business partners across borders.
    • Strong teamwork skills, e. g. ability to work with others during stressful problemsolving activities, open to other's ideas.
    • Demonstrates analytical thinking abilities, excellent attention to detail.
    • Ability to manage time and to work on several tasks simultaneously.
    • Customer focused; ability to be proactive, e. g. provide advance notice of potential problems or issues.
    • Excellent problemsolving skills; resolve problems quickly and efficiently.
    • Able to work flexible hours and in shifts; weekend coverage will be required as necessary; share 24x7 oncall support with other team members on rotation.
    • Expert knowledge of how current trends and technology may be used to support business partners.
    • Proficient understanding of and ability to identify how technology solves business problems.

    Additional attributes :

    • Comprehensive knowledge of server hardware components and their interactions with operating systems and other network elements including data storage technologies in an x86/x64 environment.
    • Experience with the administration of Microsoft Windows Server, Active Directory and Terminal Server.
    • Experience with the administration of Virtualization Infrastructure.
    • Experience with the administration of Data Protection Methods and technologies.
    • Standard working schedules with flexibility for rotating 24x7 oncall support.
    • Ability to travel up to 10% or as needed to achieve business objectives within the country.
    • Comprehensive knowledge of datacenter operations and host infrastructure components.
    • Proficiency in the administration of Red Hat Linux and Windows operating systems.
    MCSE or RHCA and VCP Certifications are preferred.

    • Experience with PERL or PowerShell script development.

    Non-Technical :


    The candidate will be expected to lead / manage / mentor the larger team in the absence of leadership, be easy to get along with, and be eager to help out.

    The candidate must be organised, have excellent communication skills, be able to set priorities, and possess thorough documentation skills.

    It is a collaborative environment, but the candidate must also be able to work under duress and make decisions.

    For example, if a production line goes down in a plant, the engineer needs to have a high sense of urgency and stay calm while troubleshooting the issue.


    Interview process :

    • HR Screening
    • Technical screening with local hiring manager and Infrastructure Lead in India
    • Technical screening with Remote Manager and peers
    Optional: 2nd round evaluation if required.

    Please note :
    At least one or more of these rounds could be physical face to face interviews.


    Location :
    Cunningham Road/Bangalore

    )
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